Morale, also known as esprit de corps, means the capacity of people to maintain belief in an institution or a goal, or even in oneself or others.
- When employees do not communicate with each other that is a sign of poor morale. Lack of communication can lead to working in silos or even conflict, which in turn, causes poor productivity and poor profitability.
- Yelling is a negative form of communication and promotes poor morale. If management yells at employees, the employees are going to lose morale. Losing morale distracts them from their work thereby making them less productive and the company less profitable.
- When employees do not know or understand the vision, they can feel fearful, or even threatened. Having negative feelings about the company you work for can cause a negative attitude. A negative attitude can manifest itself through conflict, working in silos, and poor communication–all of which can result in poor morale as well as poor productivity.
- When morale is poor, there are not many success stories. Low morale makes employees not want to work, and when they do not want to work, they produce low-quality work. The attention to detail and focus are missing. They just want to get the job done.
- When employees do good work, they want to be recognized for it. If an employee is never recognized for doing good work, it makes them feel unappreciated and causes poor morale.
- Management does not recognize the positives of the organization. All organizations have negatives and positives. If management always points out the negatives, that can bring down the morale. Managers are leaders. They set the attitude for the employees.